Cookie Policy

🍪 1. What Are Cookies?
Cookies are small files saved on your device when visiting a website. They store technical and preference-related information used to support site performance. VaultWise uses cookies in a limited and controlled way, focusing on system behaviour and layout integrity.

🧭 2. Types of Cookies We Use
We categorise cookies into the following types:

🍪 Essential Cookies: Required for secure browsing and form handling

📊 Analytics Cookies: Provide anonymised usage data to help us improve layout

⚙️ Preference Cookies: Remember your settings like language or layout

⏳ Session Cookies: Active only during your visit to maintain state between pages

🧱 Infrastructure Cookies: Used by our hosting provider for platform stability

No cookies are used for behavioural advertising, profiling, or remarketing.

📌 3. Why We Use Cookies
VaultWise uses cookies to:

✔️ Support secure form submissions
✔️ Maintain navigation flow during a session
✔️ Observe how visitors use the site (anonymously)
✔️ Store selected preferences (e.g. grid/list view)
✔️ Maintain platform stability during traffic spikes

These cookies do not store personally identifiable information and are limited to site functionality.

⚙️ 4. Managing Your Cookie Preferences
You can manage or disable cookies anytime via your browser:

View or delete stored cookies

Block future cookies

Set notifications for cookie activity

Each browser provides different controls. Disabling some cookies may impact functionality such as login persistence or form access.

🔍 5. Cookies and Data Privacy
Cookies placed on your device do not contain sensitive or personal data. We do not associate cookie data with user identities. All information collected through cookies is processed for technical purposes and maintained in compliance with applicable privacy standards.

🔗 6. Third-Party Cookies
VaultWise does not use third-party advertising cookies. However, certain service providers (e.g. analytics, security monitoring, or cloud hosting) may use basic cookies for operational needs only.

All external providers are required to adhere to data protection requirements. These cookies do not track across websites or share data externally.

🔄 7. Cookie Expiry and Retention
Cookies have varying durations:

Session cookies expire after browser closure

Preference cookies may be stored for up to 12 months

Analytics cookies are configured with short retention (30–90 days)

You can clear these at any time through your browser settings.

📆 8. Policy Updates
We may revise this policy to reflect updates in cookie technology or regulations. Changes will be posted here with a revised date. Continued use of the site after changes indicates your acceptance of the latest version.

📞 9. Contact Us
For any cookie-related questions, reach out to us directly:

📧 Email: [email protected]
📍 Address: 17 Borrowdale Rd, Harare, Zimbabwe
📞 Phone: +263 71 396 2084